T & C

Product details

Every effort has been made to give an accurate description of the items for sale. Due to the nature of our products that the majority are individually handmade along with digital photography and the difference in monitors there may be a slight difference in colours.

Returns policy, none faulty goods

If you change your mind about your purchase, you have 7 working days in which to let me know that you wish to return the goods. Please return the goods to me with the invoice and in the original packaging . This must be done within 14 days and I will refund monies by whatever method payment was made. You will be responsible for the return postage.

Contact Number: 07449420979 (Sarah De'Ath)

Return Address

Millie & Boo

The Beach House

Warren Rd

Bigbury On Sea

TQ7 4AZ

Policy, faulty goods.

In the unlikely event that the goods are faulty please advise me as soon as possible and we will make arrangements to have the goods returned. Depending on the fault I will either repair, refund or offer a credit note, it is up to you which option you choose. In this case if the goods are proven to be faulty I will also refund the postage.

Postage and packing

Items are wrapped in a organza bag or a gift box or Cellophane pocket depending on the product and are posted in a protective bag. Postage is via royal mail. Items posted in the UK will be sent first class or second class depending on what you select at checkout. Items posted to other European countries and the rest of the world will be sent by airmail.

Delivery

Western Europe, please allow up to 3 working days

Eastern Europe, please allow up to 5 working days

Rest of the world, please allow up to 7 working days

Prices are charged at a flat rate and are as follows

UK - FREE

Rest of the world - 5.50 GBP

Payment

Secure payment is via Paypal though you do not need a Paypal account. You can pay by debit or credit card. If you would prefer to pay by cheque, contact me with details of the items you wish to order and I will send further details.

International Shipping (outside Europe)

Outside of Europe, please be aware that you are responsible for shipping costs. We cannot be responsible for any tariffs, customs restrictions, or other regulations that apply in countries outside of the European Union.

Privacy

Millie & Boo  do not store or share your personal information. The only information we collect is your name, address and email for the purpose of postage or if we need to contact you regarding your order.

We do not collect any credit/debit card information. This is collected securely by our payment providers.

Cookies

This website uses 'performance cookies'. These cookies collect information about how visitors use a website, for instance where they arrived to the site from, which pages they visit, how long they spend on the site and if they get an error message from the web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using this website, you agree that we can place these types of cookies on your device.